FREQUENTLY ASKED QUESTIONS
How can I book advance tickets?
For this event we are not taking advance bookings. This event will be on a first come-first served basis – PLEASE ARRIVE EARLY TO AVOID DISAPPOINTMENT.
How much is it to visit the Grotto?
CHRISTMAS DEAL - FARM & GROTTO £14.00 (entry for 1 adult & 1 child, includes gift for child)
EXTRA CHILD FARM & GROTTO £9.50 (entry for 1 child, includes gift for child)
EXTRA ADULT FARM & GROTTO £7.00 (entry for 1 adult)
EXTRA BABY FARM & GROTTO £5.50 (entry for 1 baby under 12 months, includes gift for baby)
Can I pay to visit the grotto only without coming into the farm?
We’re afraid not, the grotto is only accessible to people who are visiting the farm.
Am I guaranteed to be able to visit the grotto?
We are not taking advance bookings therefore if you are planning on visiting the grotto please ensure you arrive in good time, the earlier the better. Visitors to the grotto will be seen on a first come, first served basis.
LAST ENTRY TO THE GROTTO IS AT 3:00PM - PLEASE ENSURE YOU ARRIVE IN GOOD TIME TO MAKE THE MOST OF YOUR EXPERIENCE.
When are your busiest and quietest days?
Sundays in December tend to be the busiest days. November dates tend to be quieter. The closer we get to Christmas the busier we are so if you prefer to visit on a less busy day please visit on one of our earlier dates. Fridays also tend to be less busy.
Do you sell any souvenirs?
We have a small selection of toys available from the kiosk.
Can I take my own photos?
Yes please do! There is no photography service available for this event so we welcome you to bring along your own camera and take as many photos as you like.
Do you accept credit cards and cheques?
At this time we are unable to accept credit cards or cheques. PLEASE ENSURE YOU BRING CASH ON THE DAY.